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The passenger is deemed to have read, understood and accepted the following booking
and tour terms and conditions.
All rates quoted in US Dollar or Rupiah are subject to change without prior notice
due to the fluctuation of foreign exchange.
All information and prices shown are correct at the time of print
Any cancellation must be in writing or in person to BERJAYA TOUR & TRAVEL,
not more than 14 days before departure. The following cancellation charges will apply:
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Between 08 – 13 days prior to departure |
50% |
Between 00 – 07 days prior to departure |
100% |
Tour fare includes airfare, accommodation, airport transfers (if any) and meals (if any),
as specified in the tour brochure / itinerary. Tour fare excludes airport taxes, visa fees, travel insurance,
laundry, excess baggage charges, beverages, room services, gratuities to drivers and tour leaders / guides
and tips to hotel porters, and personal expenses.
No refund will be made with respect to accommodation, meals, sightseeing tours or any other
services included in the tour fare but not utilized by the passenger, either in part or full, or where the
passenger amends, cancels or otherwise varies arrangements after commencement of the tour.
Company reserves the rights to cancel or withdraw any itinerary or any bookings made
for a client or decline or refuse any passenger as a member of the tour, if it appears that such person
is likely to endanger the health or safety, or impair the comfort and enjoyment of others on the tour.
7. LIMITATION OF LIABILITY
Company shall not be liable for any cost, expenses, or damages whatsoever incurred or
suffered by the customer that arises from any of the following events:
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Mechanical breakdown (except where it is due to negligence on the part of the Company
or its agents), government actions, weather, acts of God, strikes, compulsory quarantine or other
circumstances beyond its control.
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Failure of the passenger to obtain required documentation (e.g health certificates,
visas, passports, etc)
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Failure of the passenger to follow reasonable instructions including but not limited
to check-in and check-out places and times
All terms and conditions mentioned above cannot be altered or waived except in writing
by the General Manager or Director of Company.
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SMS Hotline : 0812 5600 678
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